Privacy Policy

1. Introduction

Welcome to Great Lakes Play Game ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social gaming platform located at greatlakesplaygame.com (the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, participate in activities on the Site, or otherwise contact us. The personal information we collect may include:

• Name and username
• Email address
• Date of birth (for age verification purposes)
• Country of residence
• IP address and device information
• Gaming preferences and history
• Communication preferences

2.2 Automatically Collected Information

When you access the Site, our servers automatically collect certain information about your device and usage patterns. This information may include:

• Browser type and version
• Operating system
• Internet Protocol (IP) address
• Time zone settings
• Browser plug-in types and versions
• Location data (country and city level only)
• Pages visited and time spent on pages
• Clickstream data and navigation patterns
• Game statistics and performance metrics

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted). For more detailed information about our use of cookies, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect or receive for various purposes, including:

• Account Creation and Management: To create and manage your user account, verify your identity, and ensure age compliance (18+ requirement).
• Provide Gaming Services: To enable you to access and use our social gaming platform, participate in tournaments, track leaderboards, and enjoy all features of our games.
• Personalization: To personalize your gaming experience based on your preferences, gaming history, and interactions with our platform.
• Communication: To send you administrative information, updates about the Site, changes to our terms and policies, and respond to your inquiries.
• Security and Fraud Prevention: To monitor and analyze usage patterns, detect and prevent fraudulent activities, ensure compliance with our terms, and maintain the security of our platform.
• Analytics and Improvement: To understand how users interact with our Site, analyze trends, track user movements, and gather demographic information to improve our services.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
• Marketing Communications: With your consent, to send you promotional materials about new features, tournaments, and events (you may opt-out at any time).

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting providers, analytics services, customer support platforms, email delivery services, and security providers. These service providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality and security of your information.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement). This includes complying with national security or law enforcement requirements, enforcing our terms and conditions, protecting our rights and property, or investigating potential violations.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may disclose your information for any other purpose with your explicit consent.

4.5 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you. This information may be used for research, analytics, marketing, and other purposes.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

• SSL-256 encryption for all data transmission
• Secure server infrastructure with regular security audits
• Access controls and authentication protocols
• Regular security assessments and penetration testing
• Employee training on data protection and privacy
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Factors we consider when determining retention periods include:

• The duration of your relationship with us
• Legal obligations and regulatory requirements
• Dispute resolution and enforcement of agreements
• Security and fraud prevention

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
• Data Portability: You have the right to receive your personal information in a structured, commonly used format.
• Objection: You have the right to object to certain processing of your personal information.
• Restriction: You have the right to request restriction of processing in certain circumstances.
• Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.
• Opt-Out: You have the right to opt-out of marketing communications at any time.

To exercise these rights, please contact us at support@greatlakesplaygame.com. We will respond to your request within 30 days.

8. Children's Privacy

Our Site is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If you are under 18, please do not use the Site or provide any personal information. If we become aware that we have collected personal information from someone under 18, we will take steps to delete that information as quickly as possible.

Parents or guardians who believe that we may have collected information from a minor should contact us immediately at support@greatlakesplaygame.com.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Third-Party Websites

The Site may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR). Please see our GDPR page for detailed information about your rights and how we comply with GDPR requirements.

13. Canadian Privacy Rights

We comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Canadian residents have rights to access, correct, and challenge the accuracy of their personal information.

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We are committed to resolving privacy concerns and will investigate and attempt to resolve complaints and disputes in accordance with applicable privacy laws.